Privacy Policy

Effective Date: 11 August 2026
Last Updated: 11 August 2026

At WebMalwa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.webmalwa.com, contact us, request our services, or otherwise interact with WebMalwa.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About WebMalwa

WebMalwa is a website development and digital design agency serving businesses in Indore, Delhi, and across India.

Our services may include:

• Website Design & Development

• Shopify Development

• eCommerce Website Development

• Website Redesign

• Graphic Design

• Logo & Branding Design

• Social Media Creative Design

• Printing & Promotional Material Design

• Landing Page Development

• Website Maintenance and Support

• SEO-friendly Website Development

• Other digital, design, and technology services

For privacy-related questions, you can contact us using the details provided at the end of this policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

A. Information You Provide Directly

When you contact us, request a quotation, submit an enquiry, or start a project, we may collect:

• Full name

• Business or company name

• Phone number

• WhatsApp number

• Email address

• Business address, where required

• Website or social media links

• Service requirements

• Project details

• Budget information, if voluntarily provided

• Messages, enquiries, and other information you submit

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website

• General website usage information

• Cookies and similar technologies

This information may be used to understand how visitors use our website and to improve its performance and user experience.

3. How We Use Your Information

We may use the information we collect to:

1. Respond to enquiries and requests.

2. Provide quotations and proposals.

3. Communicate with you about our services.

4. Understand your website, design, Shopify, or printing requirements.

5. Provide and manage services you have requested.

6. Prepare project-related documents and deliverables.

7. Provide customer support and after-sales assistance.

8. Improve our website, services, content, and user experience.

9. Monitor website performance and security.

10. Send service-related communications.

11. Send promotional or marketing communications where permitted and appropriate.

12. Prevent fraud, misuse, spam, and unauthorized activity.

13. Comply with applicable legal and regulatory requirements.

We do not use your personal information for purposes unrelated to your interaction with WebMalwa unless we have a lawful basis or your permission to do so.

4. Contact Forms

Our website may contain contact, quotation, consultation, or enquiry forms.

When you submit a form, the information you provide may be used by WebMalwa to:

• Contact you regarding your enquiry.

• Understand your requirements.

• Prepare a quotation or proposal.

• Discuss potential services.

• Follow up regarding your project.

Please do not submit passwords, banking credentials, highly confidential information, or other sensitive information through a general website enquiry form.

5. WhatsApp and Phone Communication

WebMalwa may provide WhatsApp and telephone contact options on its website.

If you choose to contact us through WhatsApp or telephone, the information you provide during that communication may be used to respond to your enquiry and provide our services.

WhatsApp and other third-party communication platforms may have their own privacy policies and terms. We recommend reviewing the relevant third party's policies before using their services.

6. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

• Keep the website functioning properly.

• Remember certain preferences.

• Understand website traffic and usage.

• Improve website performance.

• Analyze visitor behavior.

• Improve our marketing and advertising efforts, where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics and Third-Party Services

We may use third-party services such as analytics, advertising, communication, hosting, payment, security, or website technology providers.

These services may collect or process certain information according to their own terms and privacy policies.

Examples may include services used for:

• Website analytics

• Search and advertising measurement

• Website hosting

• Email communication

• WhatsApp communication

• Payment processing

• Security and spam protection

• Website performance monitoring

We only use such services where appropriate for operating, improving, marketing, or securing our business and website.

8. Sharing of Information

WebMalwa does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

Service Providers

We may use trusted third-party providers for hosting, website development, analytics, communication, payment processing, security, or other business operations.

Project Partners

Where necessary to deliver a service requested by you, relevant project information may be shared with a service provider or partner involved in delivering that service.

Legal Requirements

We may disclose information if required by applicable law, legal proceedings, government authorities, or to protect our rights, property, users, or business.

Business Transfers

If WebMalwa undergoes a merger, acquisition, restructuring, sale, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable law.

9. Payment Information

If you purchase services from WebMalwa, payments may be processed through banks, payment gateways, or other third-party payment providers.

Where payment is processed through a third party, your payment information may be subject to that provider's privacy policy and security practices.

WebMalwa does not request or intentionally store your complete debit card, credit card, banking password, UPI PIN, or other highly sensitive payment credentials through ordinary website contact forms.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries

• Providing services

• Maintaining business and project records

• Resolving disputes

• Maintaining accounting records

• Complying with legal obligations

• Protecting our legitimate business interests

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where legally applicable.

• Withdraw consent where processing is based on consent.

• Request information about how your data is being used.

• Opt out of certain promotional communications.

To make a privacy-related request, please contact us using the contact details below.

We may need to verify your identity before processing certain requests.

13. Marketing Communications

If you voluntarily provide your contact information, WebMalwa may contact you regarding services, offers, updates, or relevant business information where permitted by applicable law.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

Please note that you may still receive essential service-related communications, such as project updates, invoices, support messages, or other necessary communications.

14. Children's Privacy

Our website and services are intended primarily for businesses, professionals, organizations, and general users.

We do not knowingly collect personal information from children for the purpose of providing services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, social media profiles, Shopify-related resources, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

16. Website Projects and Client Information

If you hire WebMalwa for website development, Shopify development, graphic design, SEO, or related services, we may receive business information, website credentials, content, images, product information, customer information, or other project-related materials from you.

We use such information only as reasonably necessary to provide the agreed services, maintain the project, provide support, or comply with applicable legal obligations.

Clients are responsible for ensuring that any personal information they provide to WebMalwa for processing has been collected and shared lawfully and with appropriate permissions where required.

17. Portfolio and Client Work

WebMalwa may display completed projects, designs, website screenshots, logos, or other work in its portfolio or marketing materials.

We will seek appropriate permission where required before publicly displaying confidential client materials or using client-specific information for promotional purposes.

If you believe that material displayed by WebMalwa should not be publicly available, please contact us and provide details of the relevant material.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage visitors to review this page periodically.

19. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way WebMalwa handles personal information, please contact us.

WebMalwa

Website: www.webmalwa.com
Email: webmalwa@gmail.com
Phone: +919993135906

Privacy Enquiries

For privacy-related requests, please mention "Privacy Request" in the subject of your email so that we can process your enquiry efficiently.

20. Consent

By using the WebMalwa website and voluntarily submitting your personal information through our forms or communication channels, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent or rely on another lawful basis before processing personal information.

WebMalwa — Your Digital Growth Partner.